Service centers
Service centers are organizations that specialize in pre-sale, after-sales and warranty maintenance of machinery. If the buyer purchases expensive products, he will necessarily specify the terms of the guarantee, and if they do not arrange it, he can easily refuse to purchase and contact another store where warranty service will be organized at a higher level. Accordingly, almost every store has its own service center, where the equipment is being repaired in the event of its failure and the elimination of any malfunctions in its operation. But it is necessary to apply to service centers not only for broken goods purchased. If during its operation there are even the slightest suspicions in the deterioration of its functionality, this is already an occasion to contact the service for the diagnosis. It is often difficult to coordinate the work of the service center and achieve its full interaction with other parts of the company, but not if the company has implemented the SoftERP system. It allows you to quickly exchange information and receive timely reports on the work done and any movements on the balance of organizations of a similar orientation.
