Traditional SC
Traditional SO is often perceived as a separate enterprise, although, in fact, it is one of the divisions of the firm. That is, the department where the subsequent servicing of the sold products is carried out, and therefore the service center must necessarily have the possibility of active interaction with other divisions of the company. The main difficulty of the traditional enterprise providing services is the exchange of information with other divisions of the company. After all, often enough when servicing the customer you need to find out additional information, for example, the terms of the contract, the date of sale or some other information. Therefore, the only way to ensure optimal operation of the service center is to operate the entire enterprise on the basis of a common database. When implementing the SoftERP system, information exchange in electronic form does not present any complexity, which guarantees the prompt resolution of all issues related to service services. Traditional SC starts to work in the optimal mode, which positively affects the work of the company as a whole and not its positioning in the commodity market.
